Membership Marketing Manager

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£37,500 per annum
Full Time
35 hours per week (excluding breaks)

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Membership Marketing Manager
Camden Town, London

About the Roundhouse

The Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities - day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

We are currently seeking a Membership Marketing Manager to join our passionate team on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £37,500 per annum
- 25 days’ holiday per year plus bank holidays
- Pension scheme
- Cycle to Work Scheme
- Season ticket loan
- Employee assistance programme
- Subsidised eye tests
- Staff discount at our bar and café
- Complimentary staff tickets

This is an exceptional opportunity for a talented B2C marketing professional to step into an engaging role with our iconic organisation.

You’ll play a pivotal role in enhancing engagement and furthering our brand, contributing to the empowerment of young people and artists and helping to create moments that go down in history.

So, if you're ready to contribute to a mission-driven organisation and make a meaningful impact, apply today to become a valued member of our team!

The Role

As our Membership Marketing Manager, you will develop and enhance our relationships with our members, ticket buyers, visitors and customers.

Utilising customer insights, you will lead retention and acquisition efforts in order to achieve annual membership acquisition and revenue targets for our lower-level memberships and donation campaigns.

You’ll increase engagement with our brand and charitable work, developing an email marketing strategy for existing and potential members to promote membership benefits and create upselling opportunities.

Additionally, you will:

- Line manage the Membership Co-ordinator
- Collaborate with internal colleagues and external agencies to implement digital advertising
- Work with external designers to produce membership marketing collateral
- Lead on membership payment issues, refunds, and the launch of subscription services

About You

To be considered as our Membership Marketing Manager, you will need:

- Experience of planning and delivering B2C targeted campaigns to drive sales and meet revenue targets
- A strong understanding of CRM databases and experience of using CRM systems
- Experience of communicating with a range of stakeholders at all levels across
an organisation
- The ability to plan and prioritise multiple projects simultaneously and to tight deadlines
- Leadership skills
- Excellent written and verbal communication skills

The closing date for this role is 16th June 2024.

Interviews will be held the week commencing 1st July 2024.

Other organisations may call this role Marketing Manager, Content & Campaigns Manager, Membership Manager, Growth Marketing Manager, Brand & Marketing Manager, Customer Marketing Manager, or Content Marketing Manager.

Webrecruit and The Roundhouse Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready for a new and exciting role as a Membership Marketing Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.