Membership and Operations Manager- Workspace for Young Creatives Known as internally - Workspace Membership Manager

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About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.

The Role
Roundhouse Works is a space for 18-30 year old entrepreneurs and freelancers in the creative industries to work, learn and network. Our mission is to nurture talent and support young people to have sustainable careers in the creative industries, and Roundhouse Works strives to achieve this through its workspace facilities and bespoke event programming.

The main purpose of this position is to manage an engaged community of members at Roundhouse Works, ensuring there is a safe, inclusive and welcoming environment. This role will have oversight of running the workspace operationally as well as managing the member experience, encouraging collaboration, ensuring retention of members and establishing an alumni network of all members that pass through the space. This role will work in collaboration to oversee the design, delivery and evaluation of a coherent and dynamic programme for the members. This role will also line manage our Workspace Coordinators who support the running of the space.

Weekend and evening work will be required for this role according to business needs.

About you:

We are looking for someone with experience in managing co-working spaces or workspaces, with a strong ability to engage and build vibrant communities. The ideal candidate should have expertise in using CRM software or management systems specific to co-working environments. The role-holder would have experience in planning and delivering events and workshops, as well as a deep understanding of the creative industries, particularly in creative freelance and entrepreneurship. Strong organisational, project management and budgeting skills are also crucial, along with excellent communication abilities.

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Midnight on Sunday 10th November.

Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £38,480 per annum
Application Deadline: Midnight, Sunday 10th November
Interviews: Wednesday 20th November
Benefits:
25 days’ holiday per year plus bank holidays pro rata
Pension scheme
Cycle to Work and Tech Scheme
Season ticket loan
Employee Assistance Programme (EAP)
Health Cash Plan
Group Life Assurance
National Arts Pass
Staff discount at our bar and café
Complimentary staff tickets

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.