IT Systems & Data Support Assistant

Job Ref:
Data & Business Technology
£22,000 - £26,000 per annum
Full Time
40 hours per week

More details

IT Systems & Data Support Assistant
Chalk Farm Rd, London, NW1
£22,000 - £26,000 per annum

Are you a motivated self-starter with experience of supporting both systems and data analysis activities? Are you looking for a challenging yet rewarding role, within a hub of inspiration?

If so, the Roundhouse is looking for an IT Systems and Data Support Assistant to work within our Data and Business Technology Team based in Camden, London.

Who we are:

The Roundhouse is a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more.

By 2023 we will grow the number of young people we work with annually to 10,000 (almost double current levels!).

In order to achieve this, we need to widen the access to our creative programmes, grow our commercial streams, continue to produce and present a range incredible artistic work and expand the Roundhouse campus.

But the Roundhouse wouldn’t be successful without effective systems and data driven decision making. Your ability to support our systems alongside providing data analysis and reporting will be critical in making the Roundhouse a thriving business and charity.

What we’re offering:

This role provides an exciting opportunity to support the transformation of the Roundhouse’s new systems and processes alongside embedding a discipline of data driven decision-making.

Working closely with the Data and Business Technology team and a wide range of stakeholders, you will be key to delivering essential training and first line support for systems and data requests.

This job is for you if you have:

- Experience of working in a client-facing, application support role
- Experience in delivering training across a variety of systems and functions
- A high level of IT literacy and experience of system configuration
- Experience of using Excel to manipulate and analyse data, turning it into useful information
- Excellent attention to detail
- Ability to communicate effectively to people with varying levels of technical knowledge
- Flexibility to adapt to changing priorities and deadlines

What you’ll get:

A base salary of between £22,000 - £26,000 (dependent on experience), benefits and ongoing support and development from your Manager, (the Head of Business Systems), as you settle into your new role. This role also has a reporting line to the Insight and Data Manager. You’ll work within an amazing team and you’ll smile everyday knowing you are making a difference to each young person that walks through the doors.

For more information please download the full job description and, if you feel you have the skills and experience we are looking for, submit your application by 20th September 2019.

Contract: Permanent
Hours: 40 hours per week
Salary: £22,000 - £26,000 per annum
Interviews: 23rd September 2019

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months

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Additional Keywords: IT Systems & Data Support Assistant, Application Support Assistant, IT Support Assistant, Application Support Technician, 1st Line Technician, 1st Line Support Assistant.