Assistant Visitor Operations Manager

More details

About the Roundhouse:
The Roundhouse is a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more.

The Role
We are looking for experienced Assistant Visitor Operations Managers to deliver our duty management at the Roundhouse. You will deliver day-to-day duty management, be the duty manager for smaller events, and support the Visitor Operations Manager in delivering the front of house operation for larger events.

About you:
We welcome applications from people who feel they can bring their own experiences and ideas to the table and empower those around them to do the same, and encourage those currently underrepresented across the music industry and all intersections of our diverse society to apply.

You will have experience of supervising teams of staff and volunteers working in an operational environment, preferably a medium/large arts center or similar, as you will be working on a wide variety of activities. We will expect you to have been a duty manager or equivalent, and be able to develop our processes and promote safety. Accessibility is a priority for us, so plenty of knowledge of this is required, as well as knowing what it means to do a thorough check-sheet, sort the lost property and print the daily signage.

Due to the nature of the role, the successful candidate must be willing to undertake a DBS check.

For more information please see attached the full job description and if you would like to apply, and feel you have the skills and experience we are looking for, please complete the application by Monday 9 September 2024.

Contract: Permanent, Full Time
Hours: 35 hours per week (excluding breaks) on a rota over 7 days. Weekend and evening work will be required according to business needs.
Salary: £33,000 per annum
Interviews: Wednesday 18 September 2024

Benefits:
25 days’ holiday per year plus bank holidays pro rata
Pension scheme
Cycle to Work and Tech Scheme
Season ticket loan
Employee Assistance Programme (EAP)
Health Cash Plan
Group Life Assurance
National Arts Pass
Staff discount at our bar and café
Complimentary staff tickets


All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months